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Universal Standard

We&apos;re Here to HelpOur Customer Experience team is available&#xA0;Monday&#x2013;Friday, 10:00 AM&#x2013;6:00 PM ET.The best way to reach us is by&#xA0;email at&#xA0;<a href="mailto:us@universalstandard.net">us@universalstandard.net</a> or by&#xA0;live chat during business hours.Even if you contact us outside of our regular hours, feel free to send us an email! We keep an eye on our inbox and will get back to you as quickly as possible.We&#x2019;re always happy to help! &#x1F499;

We're Here to Help. Our Customer Experience team is available Monday–Friday, 10:00 AM–6:00 PM ET. The best way to reach us is by email at us@universalstandard.net or by live chat during business hours. Even if you contact us outside of our regular ho

What are your hours?

General Information

How does your sizing work?

Where can I find garment measurements?

My item is out of stock

I love my item but can't find it on your site

I would like to talk to a Fit Stylist

Do you carry Petites?

How should I care for my denim?

Universal Standard Fit and Products

​I need to edit/cancel my order

I forgot to add my discount code

My discount code isn't working

Where do I enter my gift card

Received wrong item/wrong size in my order

My item is defective/damaged

Placing an order with US

Where do you ship?

How long will my order take to ship?

When will my order ship if I order a pre-order and an in-stock item?

I accidentally shipped my order to the wrong address – what do I do?

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My order is marked as delivered but it's not here.

What are your shipping options?

Shipping and Tracking

What is your return and exchange policy for a domestic order?

What about an international return?

I processed a return to store credit

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Partnerships

Returns and Exchanges

Fit Liberty Program

Fit Liberty

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Social media collaborations

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Everything Gift Cards

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What are your hours?Updated 7 days ago