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Universal Standard

<p id="isPasted" style="box-sizing: border-box; margin: 0.5em 0px 1em; color: rgb(66, 66, 66); font-family: bilo, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.7125px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 1px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><style type="text/css" id="isPasted"></style>What is Fit Liberty?Fit Liberty is a revolutionary shopping program that allows you to buy for the size you are right now, at this moment.&#xA0;<p id="isPasted" style="box-sizing: border-box; margin: 0.5em 0px 1em; color: rgb(66, 66, 66); font-family: bilo, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.7125px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 1px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Any products purchased from our Fit Liberty Collection will display a &quot;Fit Liberty&quot; badge on the product page on our site. These items will be eligible for one size exchange, in the same color &amp; style, within 365 days of purchase.&#xA0;Are your items eligible for exchange? You can shop the eligible products within the Fit Liberty collection <a href="https://www.universalstandard.com/collections/fit-liberty">here</a>.&#xA0;Please note that if your size is not available, feel free to choose a different colorway if available as an option in the return portal. We do not allow for style exchanges if your item is no available.<p style="box-sizing: border-box; margin: 0.5em 0px 1em; color: rgb(66, 66, 66); font-family: bilo, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.7125px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 1px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If your style is not in stock, just add your email to the waitlist and you&apos;ll be alerted when back in stock! Then you can process your exchange at that time.&#xA0;<p style="box-sizing: border-box; margin: 0.5em 0px 1em; color: rgb(66, 66, 66); font-family: bilo, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.7125px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 1px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">At this time, International customers are not eligible for Fit Liberty exchanges. Final Sale items and certain promotions, like GMA, Denim Drive, free tee promos etc, &#xA0;do not apply to the Fit Liberty program. Please see the terms of your specific promotion for further details.<p style="box-sizing: border-box; margin: 0.5em 0px 1em; color: rgb(66, 66, 66); font-family: bilo, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.7125px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 1px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Need more help? us@universalstandard.net<p style="box-sizing: border-box; margin: 0.5em 0px 1em; color: rgb(66, 66, 66); font-family: bilo, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.7125px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 1px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

What is Fit Liberty?. Fit Liberty is a revolutionary shopping program that allows you to buy for the size you are right now, at this moment. Any products purchased from our Fit Liberty Collection will display a "Fit Liberty" badge on the product page

Fit Liberty - how does it work?

Returns and Exchanges

How does your sizing work?

Where can I find garment measurements?

My item is defective/damaged

My item is out of stock

Received wrong item/wrong size in my order

I love my item but can't find it on your site

I would like to talk to a Fit Stylist

Do you carry Petites?

Universal Standard Fit and Products

I need to cancel my order

I need to edit my order

I accidentally shipped my order to the wrong address – what do I do?

Where do you ship?

How long will my order take to ship?

When will my order ship if I order a pre-order and an in-stock item?

My tracking is not updating - what do I do?

My order is marked as delivered but it's not here.

Shipping and Tracking

What is your return and exchange policy for a domestic order?

What about an international return?

Can I return a gift?

Partnerships

Can I apply a discount after my order has been placed?

My discount code isn't working

Do you offer price adjustments?

How do I unsubscribe from marketing emails?

Social media collaborations

Do you have a brick and mortar store?

General Information

Mystery Box Terms and Conditions

Is my Mystery Box order final sale?

When will my credit card be charged for my Mystery Box purchase?

How long will my Mystery Box take to ship?

I Purchased a non Mystery box item and a box - will they ship together?

Mystery Box Promotion

Gift cards

Gift Cards

Fit Liberty - how does it work?Updated 15 hours ago