If your order was not final sale, you will have 30 days to process your return from the shipping date. All eligible returns will be considered for unworn, unwashed items, and all hangtags must be attached to the garments you are returning. You do not
The Global-E Returns Platform will allow you to generate a pre-paid DHL label for any items that you decide not to keep within 30 days of purchase. Once the return is complete, you'll receive your refund in the original form of payment. Pending your
Can't find your gift card?. All return to store credits can be accessed via the email address that is associated with the order you are returning. Be sure to always check your spam folder, as gift cards often end up there. Still can't find it? Reach
Yes, you can return a gift as long as we can pull up the order number and/or the email address from the person who gifted you the item. Don’t have the order number or shipping zip code - we can help! Reach out to US at [email protected] and we
For all general partnerships ~. Items purchased from our retail partnerships are final sale so there are no returns, exchanges, or refunds. For any questions about your order order, we'd suggest reaching out to the brand directly.