Returns and Exchanges
What is your return and exchange policy for a domestic order?
If your order was not a final sale, you will have 30 days to process your return from the shipping date. All eligible returns will be considered for unworn, unwashed items, and all hangtags must be attached to the garments you are returning. If you c
What about an international return?
The Global-E Returns Platform will allow you to generate a pre-paid DHL label for any items that you decide not to keep within 30 days of purchase. Once the return is complete, you'll receive your refund in the original form of payment. Pending your
I processed a return to store credit
All return-to-store credits can be accessed via the email address that is associated with the order you are returning. Once your item/items have been received in our warehouse or dropped off at Happy Returns, your gift card will automatically be sent
Can I return a gift?
Yes! You can absolutely return a gift. 🎁 To get started, we'll just need the order number or email address associated with the original purchase. Don't have the order number or shipping ZIP code? No worries! Reach out to us at [email protected]
Partnerships
For all general partnerships ~. Items purchased from our retail partnerships are final sale so there are no returns, exchanges, or refunds. For any questions about your order order, we'd suggest reaching out to the brand directly.