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Universal Standard

We love that you ordered multiple items! Please know that all mystery box and non-mystery box items will ship together so your order will be delivered in one package.Sadly we will not be able to split orders so reach out to us if you have further questions, let us know!<a href="mailto:us@universalstandard.net">us@universalstandard.net</a>&#xA0;

We love that you ordered multiple items! Please know that all mystery box and non-mystery box items will ship together so your order will be delivered in one package. Sadly we will not be able to split orders so reach out to us if you have further qu

I Purchased a non Mystery box item and a box - will they ship together?

Mystery Box Promotion

How does your sizing work?

Where can I find garment measurements?

My item is defective/damaged

My item is out of stock

Received wrong item/wrong size in my order

I love my item but can't find it on your site

I would like to talk to a Fit Stylist

Do you carry Petites?

Universal Standard Fit and Products

I need to cancel my order

I need to edit my order

I accidentally shipped my order to the wrong address – what do I do?

Where do you ship?

How long will my order take to ship?

When will my order ship if I order a pre-order and an in-stock item?

My tracking is not updating - what do I do?

My order is marked as delivered but it's not here.

Shipping and Tracking

What is your return and exchange policy for a domestic order?

What about an international return?

Fit Liberty - how does it work?

Can I return a gift?

Partnerships

Returns and Exchanges

Can I apply a discount after my order has been placed?

My discount code isn't working

Do you offer price adjustments?

How do I unsubscribe from marketing emails?

Social media collaborations

Do you have a brick and mortar store?

General Information

Mystery Box Terms and Conditions

Is my Mystery Box order final sale?

When will my credit card be charged for my Mystery Box purchase?

How long will my Mystery Box take to ship?

Gift cards

Gift Cards

I Purchased a non Mystery box item and a box - will they ship together?Updated a day ago