Mystery Box Promotion
Welcome to our Mystery Box
Mystery Box Terms and Conditions
Need more details on the terms of our Mystery Box promotion for 2026? Feel free to jump in and take a look here. We are happy to answer any questions you might have. [email protected]
Is my Mystery Box order final sale?
Because Mystery Box is such a unique offering and a customer favorite (at an amazing value!), we’re not able to accommodate any returns or exchanges. All Mystery Box purchases are FINAL SALE, and therefore, there are no returns or exchanges permitted
I live outside the USA. Can I still purchase a Mystery Box?
We're so excited that you want to take part in our promotion!. Everyone is welcome to join and we'd love for you to invite your friends. You can find all the details you need at checkout. If you have any questions or need further assistance, don’t he
When will my credit card be charged for my Mystery Box purchase?
Thanks for placing your Mystery box with us - we can't wait for you to unbox your goodies. Payment is due at the time of purchase and your credit card will be charged as soon as your order is placed. Any questions? Please let us know. US
How long will my Mystery Box take to ship?
Great question!. After you've placed your Mystery Box order, our team will carefully prepare orders and coordinate with our shipping partners. Due to high order volume during this time, all orders will experience a slight delay, but rest assured, eve
I Purchased a non Mystery box item and a box - will they ship together?
We love that you ordered multiple items! Please know that all mystery box and non-mystery box items will ship together, so your order will be delivered in one package. Sadly, we will not be able to split orders, so reach out to us if you have further
I made a mistake on my Mystery box order
Ordered the wrong size, added the incorrect shipping address, or changed your mind?. No worries—just reach out as soon as you can. We’ll do our very best to cancel the order before it’s processed. However, please know that once it enters the fulfillm
Can I use other discount codes for Mystery boxes?
We love that you are looking to purchase a Mystery Box. Unfortunately, because we offer our boxes at such an amazing discount, additional discount codes will not be accepted. Reach out if you would like further assistance!