Universal Standard Fit and Products
How does your sizing work?
Our sizing might be different than what you're used to. We chose to use sizing that reflects the true bell curve of the average person in the United States. For US, a medium is equal to sizes 18-20. You can find your size with US using our Find My Si
Where can I find garment measurements?
We provide measurements for each garment listed on our site, and they are located in a handy size chart which can be found on each item's product page. Look to the right-hand side, scroll down to where it says "view the product size guide" (right und
My item is defective/damaged
Oh no! We don't like hearing that an item we shipped is defective, but we are happy to help. If you received a damaged or defective product, please send us a photo of the issue within 90 days of purchase, and your order number, and we'd be happy to t
My item is out of stock
If the item is available for purchase on our site, we'd recommend adding your email address to the waitlist (by clicking on the size you want, and a pop-up will appear) on the product page so that you will be notified as soon as it's back in our ware
Received wrong item/wrong size in my order
We are sorry you received an item that was incorrect from what you ordered. Please send us your order number, the style and size that you received in error, and the item that you should have received and we'll look into this so that we can make this
I love my item but can't find it on your site
If you already own the garment, please provide us with your order number and/or the SKU number, which will be listed on the hang tag OR the inside of the garment. The number will start with "US" followed by digits... If you don't see the item on our
I would like to talk to a Fit Stylist
If you need more information regarding any of our garments and/or the fit of a specific item, our fit stylists can help!. [email protected].
Do you carry Petites?
Our small and mighty organization is always looking at all angles and searching for new ways to excite our community. Of course, we will continue to include petite-friendly styles in as many of our collections as we can (like dresses that work for di