Placing an order with US
I need to edit/cancel my order
Sometimes you need to make a change to your order. While we can’t guarantee edits or cancellations once an order is placed—our warehouse moves fast!—please reach out to our team as soon as you notice an issue. [email protected]. We'll take a l
I forgot to add my discount code
We know it’s easy to miss entering a discount code at checkout!If you notice after placing your order that you forgot to apply a promotion, please reach out to our team with your order number and the discount code you’d like to use.While we’re unable
My discount code isn't working
Some of the most common reasons why the discount code isn't working include:. If you've checked the above and your code still isn't working, send us your order number and the discount code you're trying to use. We'll be happy to take a look and see h
Where do I enter my gift card
If you selected store credit as your return option, your digital gift card will be automatically emailed to the address associated with your original order once your return has been processed. Feel free to add your gift card code on the last page at
Received wrong item/wrong size in my order
We're so sorry you received the wrong item!. Please send us your order number, along with the style and size you received and the item you were expecting. Once we have that information, we'll look into what happened and work quickly to make it right.
My item is defective/damaged
Oh no! We don't like hearing that an item we shipped is defective, but we are happy to help. If you received a damaged or defective product, please send us a photo of the issue within 90 days of purchase and your order number, and we'd be happy to ta