We will do our best to get this order canceled but it will depend on where your order is in our system. Please confirm the order number, your name, and the reason for cancelation and we'd be happy to look into this for you.

We will do our best to get this order canceled but it will depend on where your order is in our system.Please confirm the order number, your name, and the reason for cancelation and we&apos;d be happy to look into this for you.&#xA0;

I need to cancel my order

Unfortunately, we can't make any changes to your order. We can always check with our warehouse to see if we're able to cancel it entirely before it ships. That way, you can place a new order altogether. Please reach out to us directly and we can try

Unfortunately, we can&apos;t make any changes to your order. We can always check with our warehouse to see if we&apos;re able to cancel it entirely before it ships. That way, you can place a new order altogether.Please reach out to us directly and we can try and help.&#xA0;us@universalstandard.net

I need to edit my order

Please reach out to US as soon as you notice that you used the wrong address. If your package has already shipped, we can try to help you amend your address with the carrier. All carriers offer different address change options and we will do the best

<dd data-v-0be7632c id="isPasted" style="box-sizing: border-box; letter-spacing: 0.075ch; color: var(--grey-800); max-height: 600px; overflow: hidden; transition: all 0.2s ease 0s; font-family: bilo, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 1px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-v-0be7632c>Please reach out to US as soon as you notice that you used the wrong address.&#xA0;If your package has already shipped, we can try to help you amend your address with the carrier.&#xA0;All carriers offer different address change options and we will do the best we can to help.&#xA0;</div></dd>

I accidentally shipped my order to the wrong address – what do I do?

Domestically:. We ship to all 50 States in the USA. If you live in the U.S. standard (5-10 day delivery) shipping is free! All United States orders receive free standard (5-10 business days) shipping! Or select expedited shipping (2-4 business days)

Domestically:We ship to all 50 States in the USA.&#xA0;If you live in the U.S. standard (5-10 day delivery) shipping is free! All United States orders receive free standard (5-10 business days) shipping! Or select expedited shipping (2-4 business days) at checkout for $25. Please note: Free shipping is guaranteed on all full-price purchases. Promotions like Denim Drive and Final Sale items may include a standard shipping fee upon purchase. All prices will be listed at checkout.Internationally:We ship to most countries. Be sure to select your country of origin in the bottom left-hand corner of our site and you can then view the site in your country&apos;s currency and all shipping information will be listed on the checkout page.&#xA0;For international destinations, we offer international shipping services through our partner, Global-e, which offers paid shipping via DHL Express. At this time, there is only one shipping option. Orders that are shipped outside the United States will be subject to all shipping charges, customs, duties, VAT, and/or other clearance fees. Global-e calculates and collects these customs and duties taxes with the shipping charges at checkout for all international destinations. You will have access to transparent tracking from origination to the final destination and straight-to-door delivery.&#xA0;We do not ship on weekends and we ask that you allow 1-2 business days as we prepare your order for shipping.&#xA0;*Shipping times may vary depending on the promotion and in-stock items so please refer to individual terms and conditions for further information.<p style="box-sizing: border-box; margin: 0.5em 0px 1em; color: rgb(66, 66, 66); font-family: bilo, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.7125px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 1px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For any other questions, please reach out to <a href="mailto:us@universalstandard.net" style="box-sizing: border-box; font: inherit; color: inherit; text-decoration: underline; text-decoration-skip-ink: auto; display: inline-block; transition: all 0.2s ease 0s;"></a><a href="https://contact.gorgias.help/forms/nzt1h4kf"></a><a href="mailto:us@universalstandard.net" style="box-sizing: border-box; font: inherit; color: inherit; text-decoration: underline; text-decoration-skip-ink: auto; display: inline-block; transition: all 0.2s ease 0s;">us@universalstandard.net</a>.

Where do you ship?

Orders typically ship within 1-2 business days unless you purchased a Mystery box during our Mystery Box promotion. If your order did not contain pre-order items with a shipping delay, or you ordered a promotional order that has delayed shipping, you

How long will my order take to ship?

Orders ship when everything is in stock. Orders containing both pre-order and in-stock products will ship together when the pre-order items are in stock. Please reference individual product pages and your order confirmation for special shipping infor

When will my order ship if I order a pre-order and an in-stock item?

Delayed tracking updates can and do happen. If your order is in "pre-shipment" status, we can confirm that your order did leave our warehouse but has not yet been scanned in by the carrier. We suggest waiting a minimum of 7 business days for tracking

My tracking is not updating - what do I do?

In most cases, your order will arrive within 24 - 48 hours after being marked as delivered.If you still don't see your package after 2 business days, please get in touch with our team and we'll try our best to help find your package. us@universalstan

My order is marked as delivered but it's not here.

Email and we'll get back to you within 24-48 hours OR chat/text during business hours for the quickest response.

Monday - Friday 10:00 AM - 6:00 PM EDT

For fastest response, chat with us during business hours!

Shipping and Tracking